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Frequently Asked Questions
Orders
Yes, we ship overseas! Shipping rates and delivery times vary by location. Please check our shipping policy page or contact customer service for more details.
It generally takes 7-14 business days to receive your order.
Our return policy allows for returns within 7 days of purchase. Items must be unworn, unwashed, and in their original condition with tags attached.
Returns & Refunds
Our return policy allows for returns within 7 days of purchase. Items must be unworn, unwashed, and in their original condition with tags attached.
Once we receive and inspect your returned item, your refund will be processed within 5-7 business days. You will receive a confirmation email once the refund has been issued.
Final sale items, and customized products are non-returnable.
Yes, you will receive a full refund for the returned item, excluding any original shipping charges.
We apologize for any inconvenience. Please contact our customer service team within 7 days of receiving your order, and we will arrange for a replacement or refund.
Shipping and delivery
Shipping costs vary based on the shipping method and destination. You can see the shipping cost at checkout before completing your purchase.
If your order hasnāt shipped yet, you can contact our customer service team to update the shipping address. Once the order is shipped, we cannot change the address.
Currently, we do not offer scheduled delivery times. However, expedited and express shipping options are available for faster delivery.
Material and Care
Most of our clothes are machine washable, but some delicate items may require hand washing or dry cleaning. Please check the care label or product page for specific instructions.
Yes, we use non-toxic, skin-safe dyes and prints. All our products meet safety and environmental standards.
Many of our garments are pre-shrunk to minimize additional shrinkage. Please check the product description for details on specific items.